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An ERP deployment project depends on the number of modules to be implemented and requirements to be fulfilled. ERP implementations typically get delayed due to failure in understanding two factors, “Must have” and “Nice to have” aspects. Companies that aim to deploy an ERP software often struggle between identifying and prioritizing the “Must have” and “Nice to have” aspects. Implementation time is reduced if a company is decisive in what they want implemented. But generally, we have had successful ERP implementation within 90 days with the help of proven best practices, clarity in requirements and our expert team.

ROI normally varies from client to client with reference to their business activities and implementation success. However, from the study of the current scenario of our client base, the typical ROI period is twelve to eighteen months.

ERP software is not an e-commerce application in itself. But the system provides access to its database for both reporting and accepting orders from the website through its API. It supports suppliers by providing inventory and order lists and customers by acceptance and reporting of Sales Order Status.

CRM stands for Customer Relationship Management. The primary need of a business is to have an application or a system in place to effectively handle the sales processes, manage customer relationships and collect vital data about customers, such as purchase history, revenue generated, upselling/cross selling opportunities and prepare sales quotations or orders. A Customer Relationship Management (CRM) software fulfills the above needs and provides a business with a 360-degree view over their sales, marketing and service operations.

A CRM software could benefit your business in the following by: • Boosting customer satisfaction. • Increasing customer retention • Reducing marketing costs • Anticipating customer needs and preferences • Increasing operating efficiencies • Improving targeted marketing efforts of customers and prospects • Accelerating customer support Implementing a CRM software at your company would result in improved productivity. With your employees performing with more efficiency, they would be able to reach out to more prospects and close more sales, boosting profitability and reducing operational costs.